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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra Stephens

Sandra Stephens

October 1, 2024

5  out of  5
rating by Sandra Stephens
"Rebecca was very helpful and nice. I am pleased with the auto and rental insurance I purchased. Looking forward to my first journey with STATE FARM."
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Mary Maloney

August 12, 2024

4  out of  5
rating by Mary Maloney
"Rebecca was knowledgeable about necessary auto coverage and optional renter's insurance."
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Shelley Martin

July 11, 2024

5  out of  5
rating by Shelley Martin
"Rebecca was so friendly and helpful today, she walked me through the entire process of getting an estimate and I appreciate her time so much."
Profile photo of Jerry Parker

Jerry Parker

June 25, 2024

5  out of  5
rating by Jerry Parker
"Great service from Alex, very helpful and informed."
We responded:
"Thank you for recognizing Alex he does a great job. We enjoy working with you on your insurance. "
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kris Komula-Reid

June 4, 2024

5  out of  5
rating by kris Komula-Reid
"Rebecca Wells Harris was my agent and she was professional, helpful and she KNEW how to get the best rate! Go see her, you won't be disappointed."
We responded:
"Thank you, Kris Komula-Reid you got the best with Rebecca Wells Harris. She works very hard to give the best service at the best price. We look forward to working with you. "
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Angela W

December 16, 2023

5  out of  5
rating by Angela W
"State Farm's crew, Clay Combs' office in Hot Springs, AR, is always happy to help me with anything I need!"
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Unlimited Properties Realty

December 4, 2023

5  out of  5
rating by Unlimited Properties Realty
"Clay is very attentive and has great pricing"
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Juno Nolen

October 2, 2023

5  out of  5
rating by Juno Nolen
"Hunter was Amazing! He gave me a quote quickly and helped me figure out all that I needed to know. We made an appointment for me to come to the building and he got me set up ! Highly recommended!"
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Josefina Rivera

August 10, 2023

5  out of  5
rating by Josefina Rivera
"Nice people"
Profile photo of Shay White

Shay White

August 7, 2023

4  out of  5
rating by Shay White
"My insurance company is GREAT...if I have any problems or concerns Clay will get to the bottom of it and for that I'm a SATISFIED customer"
Profile photo of Kelly Martin

Kelly Martin

February 24, 2023

5  out of  5
rating by Kelly Martin
"Call set up meeting time to evaluate current coverage. Clear explanation of options via viewing of computer screen program and friendly conversation at their easily accessed office."
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Mike Lybarger

December 13, 2022

5  out of  5
rating by Mike Lybarger
"Very friendly. Knowledgeable"
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Gary Matheny

December 6, 2022

5  out of  5
rating by Gary Matheny
"Very courteous & friendly. New exactly what was needed & very efficient!"
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Alan Winkle

November 29, 2022

1  out of  5
rating by Alan Winkle
"They were very friendly when I purchased the policy and even came to my work to do my paperwork. However, since then they have not been very helpful. There was even a sudden $100 increase (we have clean driving records) and I called the agent who did my paperwork a week ago and simply asked for an explanation. I was told by the agent that she didn't know how to look up rate increases & told me that someone else would call me, no one has ever called me. How can you work at an insurance company & not be able to tell someone about rate increases on their account that you sold? Unprofessional and terrible communication. Treat people better!"
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Todd Barksdale

October 27, 2022

5  out of  5
rating by Todd Barksdale
"Rebecca was quite helpful.she saved me money.thank you.to all at state farm thanks a bunch."
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Blake woods

August 15, 2022

5  out of  5
rating by Blake woods
"Everyone I’ve worked with from State Farm has made things a lot easier on me! Shelter insurance has been the worst insurance experience I’ve had to deal with, so I wanted to thank everyone from State Farm that has helped me through the process!"
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Will Savage

August 10, 2022

5  out of  5
rating by Will Savage
"Very prompt very helpful"
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David Kay

August 9, 2022

5  out of  5
rating by David Kay
"Clay and his team are always pleasant and expeditious. I would highly recommend them!"
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Tonya Martin

May 15, 2022

5  out of  5
rating by Tonya Martin
"Friendly staff."
We responded:
"Thank you Tonya."
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Stephanie Keeney

October 25, 2021

5  out of  5
rating by Stephanie Keeney
"So caring and efficient."
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Nancy McClendon

September 28, 2021

5  out of  5
rating by Nancy McClendon
"The people there are so nice & knowledgeable. I won't use anyone else."
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Natasha Smith

August 31, 2021

5  out of  5
rating by Natasha Smith
"I love state farm they are nice affordable and always there for u if u need them."
We responded:
"Thank you Natasha"
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David Ragsdill

August 5, 2021

4  out of  5
rating by David Ragsdill
"Great place"
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Jerry Thompson

February 19, 2021

1  out of  5
rating by Jerry Thompson
"Short story their so good I changed to progressive for better rates and better customer service!"
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William Savage

December 10, 2020

5  out of  5
rating by William Savage
"Prompt helped right away"