State Farm® Insurance Agent Clay Combs

"How often do you get a call to let you know your premiums are going DOWN? I had the pleasure of receiving such a call from Melanie today. She was so friendly and helpful!"

"She was very helpful and polite"

"Melanie is so helpful and professional & explains everything in detail"

"I switched from another insurance company to State Farm and I couldn't be happier! I switched to increase my coverage and decrease my monthly premium and I'm elated that I did. My account manager, Melanie Stogsdill, called me yesterday to inform me that my that my premium was going down nearly thirty percent after my annual renewal. She was helpful in informing me about other State Farm products as well. I cannot recommend the Clay Combs State Farm office and Melanie Stogsdill enough!"

"Extremely happy with the service. Melanie has been great with quick response to questions and requests for quotes."

"Thank you Katelyn for pointing us in the right direction about the claim with another insurance company. We made one final attempt to get them to make it right and the pointers you gave us worked. They are fixing my 22 Navigator."

"Another person you can trust to get a great deal on insurance Andrew Gonzalez at State Farm Insurance.Clay"

"I had a great experence Melanie Stogdill at State Farm Insurance. She went out of way to answer all questions. Gave me a great deal on car insurance.Thank you so much"

"The staffing at Clay Combs is fantastic Melanie Stogsdill, Account Manager, I had a question on my roof estimate I had an email, to my question almost before I was off the phone. Also, Andrew Gonzalez, Insurance Account Representative, honest and very knowledgeable. You love doing business with this company. Sincerely Terry McIntire"

"I have had insurance for over 40 years of my life and trying to work with Clay Combs office has been a nightmare. I recently added my granddaughter to my insurance and my premium went from 188 to 546. When I saw the bill I called inquiring about the 300 difference. Kaitlyn has the worst customer service skills for a insurance agent/receptionist (if that is her title) She is confrontational, rude and times when I call and ask to speak to Clay, first he was out all week and also the next week. Well the next week he called me and I missed the call when I returned the call Kaitlyn stated he was on the other line. I called back a few days later , he is out until the 30th . Long story short all I wanted was a breakdown of the premium per vehicle. I stated how much Clay had quoted and even forwarded the email he sent me the day of the transaction because she stated she couldn't get to it. All I wanted was a breakdown of the premium. Finally I asked Kaitlyn was I asking too much and she stated no. Next I asked if they were trying to get me to get another agent and it was silent for a minute and I hung up and found me another agent. I have nevered been treated so disrespected in all of my 67 years by someone who has my business!!!! BEWARE !!! All of this happened over a 2 weeks period and I still hasn't spoken with Clay."

"State Farm's crew, Clay Combs' office in Hot Springs, AR, is always happy to help me with anything I need! They help me stay on task with my crazy life when I get confused with everything going on! I appreciate their patience and professionalism."

"I have the opportunity to To work with Drew at the State Farm office and he was professional, respectful, and diligently worked to solve my problem. I just received a call from him, alerting me that he had taken care of the problem. It took him a few tries, but he did not give up! For me, this is terrific customer service. Thank you Drew!"

"Prompt helped right away"

"Clay and his staff go the extra mile. Even if we ask dumb questions, they give us great answers and we feel confident that they are all very knowledgeable. We don’t worry about insurance knowing that Clay has our back. Thanks, Tom and Deb Ellsworth"

"They are always going to be there to help and support."

"Very good people in envolved at Clay’s office with good service!"

"The people there are so nice & knowledgeable. I won't use anyone else."

"I have always had excellent service. So far, top notch people, quickly answer questions and I got a rate that beat the competition on homeowners insurance."

"I love the customer service this office gives me. They are wonderful folks!"

"Very helpful and courteous!"

"I recently switched back over after having been MIA for a while due to reasons beyond me. Let me tell you State Farm literally reduced my payment $200 a month, now I have 5 vehicles 3 with low deductibles rates. Clay team believe in providing quality service going above and beyond."

"I am been with state farm since moving to Hot Springs Arkansas over 34 years ago. The service has always been exceptional. They follow through with what needs to be done. I have been with Clay Combs and his team for a long time. I would recommend this team for your Insurance needs. Rose Poag"

"Great agency. Experienced people, knowledgeable, very professional and yet willing to help with anything that you need in respect to their jobs. Highly recommend this company"

"Drew answered all my questions. Very professional."

"My agent Drew was very helpful and polite! He made this transaction so much easier! Thank you Drew!"